skis

Customer Service

Shipping & Handling

Skis.com ships via UPS/USPS throughout the 48 contiguous United States. Our shipping charges are calculated at the time of checkout based on the shipping method you select as well as the items in your shopping cart. To find out the shipping costs or to compare prices simply add the items to the cart and proceed to checkout. Input your shipping address and select the desired method!

Service Charge Processing
Time*
Transit
Time*
Ground Calculated 1-3 Days 2-4 Days
2nd Day Air Calculated 1-3 Days 2 Days
Next Day Air Calculated 1-3 Days 1 Day
Military (AA,AE,AP) $14.95 1-3 Days 4-7 Days
Alaska/Hawaii/Puerto Rico $29.95 1-3 Days 4-7 Days
PO Box $14.95 1-3 Days 2-5 Days
*Business Days

Dropship/Special Order Items

Some items marked "Special Order" may not be stocked at this time. We are an authorized dealer of all the items we carry, and these items may be shipped by the manufacturer. Special Order items are not returnable/exchangeable and do not qualify for our Low Price Guarantee.

  • This item is only available for shipment by UPS to the lower 48 United States. APO, FPO, PO BOX, Hawaii, and Alaska shipments may not be possible for this item. (Please call prior to purchase.)
  • This is a Special Order item which is Drop Shipped directly from the manufacturer and is not stocked in our warehouse. All Returns/Exchanges on this item are subject to a 20% restocking fee and do not qualify for our Price Matching Policy.
  • International Shipping

    Skis.com has partnered with a trusted third-party company, International Checkout, to fulfill orders for our International customers. Simply put the items you wish to purchase in our Shopping Cart and choose the "International Checkout" option. Your items will be transferred to International Checkout for processing. You may pay by International credit card, Paypal, or bank transfer. International Checkout will process your order, including billing, shipping and customer service.

    Why am I being charged a Packaging Fee?

    Oversized items and items that do not come from the manufacturer in a shippable container will require special packaging to ensure that you receive them in good condition. In efforts to keep our product pricing as low as possible for you, this fee has been added to cover the additional packaging costs that are necessary to prevent products from being damaged while in transit.

    --Please Note--

    • All orders are subject to a 24-48 hour business day processing time. Expedited or Air shipping may not decrease your order processing time. It will decrease your order's transit time once it has left our warehouse.
    • If you need your order within a certain time frame, please call our customer service department with the item and we will let you know if we can deliver by your required date.